Under the Shipping & Returns tab, look at "Ships via: Front Door: Entryway with Upgrade Options (Learn More)". Click on the "Learn More" and you will find that for an additional $19.99 they will deliver inside or up 2 flights of stairs; you can pay more for more stairs, if you need more.
I'm not familiar with that company specifically, but I've found with any freight service that's supposed to be "curbside", they're happy to bring it in (and I'm in an upstairs condo, so stairs involved, too) if I give the delivery guys an extra $20 or so and ask politely. Once the freight delivery guy was on his own and he was still happy to bring it in for me if I helped him carry it up the stairs.
I have had very good experiences with Wayfair. It sounds like you are having shipping issues. Tip the delivery guy!
sad oh well give aa tip have party get your friend over they will do it for a meal.
